Introduction
Zenex Partners, Inc. (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how your personal information is collected, used, stored, and disclosed by Zenex Partners and its healthcare recruitment division.
This Privacy Policy applies to our website and its associated subdomains (collectively, our “Service”). By accessing or using our Service, interacting with our forms, or utilizing our staffing solutions, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
Definitions and Key Terms
To help explain things as clearly as possible in this Privacy Policy, the following terms are strictly defined as:
- Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Zenex Partners, Inc. (440 N Wolfe Rd, Sunnyvale, CA 94085, United States), and its specialized divisions,
- Cookie: a small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you.
- Customer/Client: refers to the company, enterprise, organization, or facility that partners with Zenex Partners to utilize our workforce and staffing solutions.
- Personnel/Talent: refers to individuals employed by us, seeking employment, or under contract to perform services on behalf of our clients.
- Personal Data: any information that directly, indirectly, or in connection with other information allows for the identification of a natural person.
- Website: Zenex Partners' primary site, accessed via www.zenexpartners.net.
What Information Do We Collect?
We collect information to provide better services to our clients and candidates. Information is collected when you visit our website, submit an inquiry, upload a resume, or interact with our recruitment teams. This includes:
- Personal Identifiers: Name, physical address, email address, phone numbers.
- Professional Information: Job titles, resumes, employment history, certifications, and licensing information.
- Technical Data: IP addresses, browser type, operating system, and tracking data collected through cookies.
SMS/Text Messaging (A2P 10DLC)
If you opt-in to receive text messages from Zenex Partners, we will collect your mobile phone number to send you updates regarding job opportunities, application statuses, and relevant staffing communications. We strictly adhere to A2P 10DLC regulations to ensure the secure and compliant delivery of messaging.
Strict Privacy of Mobile Information: We respect your privacy. No mobile information (including your phone number and SMS consent) will be sold, shared, or distributed to third parties, affiliates, or any other entities for marketing or promotional purposes. All sharing of data mentioned elsewhere in this Privacy Policy strictly excludes text messaging originator opt-in data and consent.
You may opt-out of receiving text messages at any time by replying "STOP" to any message you receive from us.
How Do We Use Your Information?
Any of the information we collect from you may be used in one of the following ways:
- To match candidates with potential IT, Engineering, Professional, or Healthcare staffing opportunities.
- To facilitate Employer of Record (EOR) services, processing onboarding, payroll, and benefits.
- To personalize your experience and respond to your specific inquiries or support requests.
- To improve our website functionality and optimize the recruitment user experience.
- To send periodic emails, updates, and communications regarding your account or open positions.
Third-Party Sharing and Disclosure
We do not sell, trade, or rent your personally identifiable information to external marketers. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Examples of third-party sharing include:
- Service Providers: Background check agencies, Applicant Tracking Systems (ATS), payroll processors, and credentialing platforms.
- Clients/Employers: We share candidate resumes and professional profiles with prospective employers during the placement process (always with candidate awareness).
- Legal Compliance: We may disclose personal information to government or law enforcement officials if required to do so to comply with legal processes, subpoenas, or to protect the rights, property, and safety of our company or others.
Cookies and Tracking Technologies
We use Cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
How Long Do We Keep Your Information?
We keep your information only as long as necessary to provide Zenex Partners services to you and fulfill the purposes described in this policy. This includes retaining data to comply with legal, tax, and auditing requirements (including Joint Commission standards for our healthcare division). When your information is no longer needed, we will securely delete it or depersonalize it.
Data Security
We implement a variety of enterprise-grade security measures to maintain the safety of your personal information. Your data is transmitted via Secure Socket Layer (SSL) technology and is stored within secure, access-controlled networks. We regularly audit our systems to prevent unauthorized access, disclosure, alteration, or destruction of your personal data.
GDPR Compliance (European Economic Area)
If you are a resident of the European Economic Area (EEA), you have specific data protection rights under the General Data Protection Regulation (GDPR). Zenex Partners processes and stores personal data in fully vetted, DPA compliant environments. Under GDPR, you have the right to access, rectify, port, or erase your personal data, as well as the right to restrict or object to certain processing.
California Residents (CCPA / CPRA)
Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have specific rights regarding their personal information. These include:
- The Right to Know what personal information is being collected and how it is used.
- The Right to Delete personal information held by the business.
- The Right to Opt-Out of the sale or sharing of personal information (Note: Zenex Partners does not sell your personal information).
- The Right to Non-Discrimination for exercising your privacy rights.
To submit a verifiable consumer request to exercise your rights, please contact us using the information provided below. We will respond to your request within the timeframe mandated by law.
Contact Us
If you have any questions regarding this Privacy Policy, wish to exercise your data rights, or want to update your communication preferences, please contact us:
- Via Email: contact@zenexpartners.net
- Via our Contact Page: www.zenexpartners.net/contact-us
- Headquarters: 440 N Wolfe Rd, Sunnyvale, CA 94085, United States